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dealing-with-cookies Our use of cookies

We use cookies so that our website can work properly. We also use them to understand how well our website is working. This means that we can give you a great experience when you visit our website. It also allows us to make continual improvements to our website.

By continuing to use our site, you consent to our use of cookies.

We also ask you to consent to the use of cookies when you visit our website:

  • for the first time, and
  • after deleting cookies in your browser or off the hard drive of your computer (this typically means that our systems believe that you are visiting our website for the first time and you will be asked to re-consent to their use).

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

To find out more about cookies, including how to see what cookies have been set, visit:

We use the following types of cookies:

Strictly necessary cookies:

These cookies are essential so that you can move around our website and use its features. Without these cookies services you have asked for cannot be provided.

Performance cookies:

These cookies collect information about how visitors use our website, for example, which pages visitors go to most often. These cookies don’t collect information that identifies you. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

Functionality cookies:

These cookies allow our website to remember choices you make (such as your preferred practice) and provide enhanced, more personal features.

Targeting cookies:

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

Your Data Matters: How can I learn more about protecting my information?

If you want detailed information on your rights, protecting your information, and what the Information Commissioner’s Office (ICO) does and how it can help you protect your information, go to: https://ico.org.uk/yourdatamatters. The ICO is the UK’s independent body which upholds information rights.

You can find more information about the individual cookies we use and the purposes for which we use below.

mydentist cookies

sf_timezoneoffset This cookie allows us to work to UTC (the time standard for computers) but display the right time for you The default expiry time for this cookie is the end of your browser session
cb_enabled This cookie tells us whether this cookie policy has been accepted by you The default expiry time for this cookie is one year from set or update
isremember This cookie tells us what practice has been set by you as your preferred practice There is no default expiry time for this cookie
cookiebar_remember_url This cookie tells us the web address of your preferred practice (if you have set one) There is no default expiry time for this cookie
Promotion This cookie tells us whether a promotion on our website has been clicked on The default expiry time for this cookie is 30 days from set or update
Cookie name Cookie purpose Other information

Google Marketing Platform and Google Analytics cookies

Test_cookie Google Marketing Platform (previously known as DoubleClick Digital Marketing)

We use this service to show advertising on mydentist across the web. For more information on these cookies, visit Types of Cookies Used by Google.

This cookie is used to see if your browser accepts cookies. If the cookie is accepted, the cookie is replaced with unique anonymous number that allows Google to track viewers as unique users across the web
The default expiry time for this cookie is the end of your browser session.
IDE Google Marketing Platform (previously known as DoubleClick Digital Marketing)

See ‘Test-cookie’ for more information on our use of Google Marketing Platform.

This cookie allows Google to show advertising to you across the web
The default expiry time for this cookie is two years from set or update
_utma Google Analytics

We use Google Analytics to track and report on traffic to our website. For more information on these cookies, visit Types of Cookies Used by Google and Google Analytics Cookie Usage on Websites.

This cookie tells Google how many times you have visited our website and the times of your first visit, previous visits and current visit
The default expiry time for this cookie is two years from set or update
_utmb and _utmc Google Analytics

See the ‘_utma’ cookie above for more information on our use of Google Analytics.

These cookies tell Google how quickly you are leaving our webpages, when each visit starts and when each visit ends
The default expiry time for the ‘_ utmb’ cookie is 30 mins from set or update.



The default expiry time for the ‘_ utmc’ cookie is the end of your browser session
_utmz Google Analytics

See the ‘_utma’ cookie above for more information on our use of Google Analytics.

This cookie tells Google whether you came to our website from a search engine, a link or no previous page (eg via a bookmark in your browser
The default expiry time for this cookie is six months from set or update
_ga Google Analytics

See the ‘_utma’ cookie above for more information on our use of Google Analytics.

This cookie allows Google to identify unique users by assigning a randomly generated number as a identifier for you. It is used to calculate visitor, session and campaign data for the site analytics reports.
The default expiry time for this cookie is two years from set or update
_gid & _gac_<property-id> Google Analytics

See the ‘_utma’ cookie above for more information on our use of Google Analytics.

These cookies allow us to distinguish users and Contains campaign related information for the user.
The default expiry time for the ‘_gid cookie is 24 hours from set or update.

The default expiry time for the ‘_gac_<property-id>’ cookie is 90 days from set or update
gwcc Google Analytics

See the ‘_utma’ cookie above for more information on our use of Google Analytics.

This cookie allows Google to track any call conversions on mobile phones such as if you click on our phone number on our website to dial from your mobile phone
The default expiry time for this cookie is three months from set or update.
1P_JAR Google Analytics

See the ‘_utma’ cookie above for more information on our use of Google Analytics.

This cookie allows Google to store user preferences and information when viewing pages with Google maps on them.
The default expiry time for this cookie is two years from set or update.
Cookie name(s) Cookie purpose Other information

How do opt out of being tracked by Google Analytics?

If you want to opt out of being tracked by Google Analytics across all websites, see Google Analytics Opt-out Browser Add-on.

This opt-out add-on is designed to be compatible with:

  • Apple Safari
  • Google Chrome
  • Microsoft Internet Explorer
  • Mozilla Firefox, and
  • Opera.

YouTube cookies

PREF
VSC
VISITOR_INFO1_LIVE
Areas of our site include embedded YouTube videos. For more information on YouTube cookies, visit Types of Cookies Used by Google (YouTube is a subsidiary of Google)

The ‘PREF’ cookie remembers a user’s Youtube preferences when watching video. It is used for Youtube’s ‘recommended videos’ feature.

The ‘VSC’ cookie is used when watching embedded Youtube videos on the website.

The ‘VISITOR_INFO1_LIVE’ cookie measures the speed of a user’s internet connection to ensure they are receiving a suitable quality when watching video on the website
The default expiry time for this cookie is the end of your browser session
Cookie name(s) Cookie purpose Other information

You can use your web browser to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block third-party cookies
  • clear all cookies when you close the browser
  • open a 'private browsing' or 'incognito' session, which allows you to browse the internet without storing local data, and
  • install add-ons and plug-ins to extend browser functionality.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

How do I change my cookie settings?

See the links below for information on how to manage your cookies on these browsers:

For any other browsers, see the browser developer’s website.