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Smile Direct Club closure

Support for Smile Direct Club patients

If you are a former Smile Direct Club (SDC) patient, you may be aware that SDC has officially ceased operating in the UK, and around the world, with immediate effect.

mydentist is not affiliated with SDC in any way, but we understand that this decision will have left thousands of patients in the UK deeply concerned about their oral health and what they should do next. While we cannot advise on the legal process or how you can seek a refund from SDC, we would like to do whatever we can to offer guidance to patients on the clinical options available to them.

FAQs - Smile Direct Club Patients

Does mydentist offer clear aligner treatment?

Yes, mydentist does offer a range of teeth straightening solutions, from clear aligners to traditional braces. Our practice teams would be more than happy to walk you through some of the options available to you, either in person or on a quick phone call. Find your nearest mydentist practice today. Alternatively, you can browse our treatment offering on our website.

Can I continue my Smile Direct Club treatment with mydentist?

The first step is to book in an examination with a clinician who can talk you through the options available to you.

Unfortunately, it is unlikely that you will be able to continue with your existing Smile Direct Club treatment plan with a mydentist dentist, as clinicians are, in most cases, unable to take on patients who are midway through treatment with another dental care provider.

This means that most patients who are affected by the news regarding Smile Direct Club will need to have their treatment options individually assessed by a new dentist to find a plan that will help them achieve their desired results. This may mean having to finance another round of treatment if they wish to resume their teeth straightening journey.

How much would clear aligner treatment at mydentist cost?

At mydentist, we offer a range of competitive prices and finance solutions to ensure you can experience the benefits of appropriate, professional dental care.

We believe that teeth straightening is a complicated process which should be clinically led and carefully monitored – as such, many of our treatments require visits to practice and the hands-on care of one of our skilled clinicians. The benefit of this is that your treatment plan is closely monitored, and your appointments will be included in your costed treatment plan.

For an accurate estimate of what your teeth straightening treatment may cost, and the full scope of benefits you gain from trusting your local mydentist practice with your treatment, please contact a member of our team today.

I’m worried about the financial impact of paying for further treatment, how can mydentist support me?

At mydentist, we believe everyone should have access to the dental care that is right for them. We sympathise that for many former SDC patients, further teeth straightening treatment carries with it an unexpected cost.

That’s why we offer a range of competitive prices and finance options to make sure as many people as possible can experience the benefits of clear aligners or braces. Learn more about our competitive finance solutions by speaking to a member of your local practice team. Not sure where your closest mydentist practice is? Find yours today.

Why should I choose mydentist for clear aligner treatment?

We’re the UK’s largest dental provider and we’re proud to have the largest network of dentists and orthodontists across the UK, working to provide communities with the best possible dental care. You will also gain access to the support and advice of a dedicated practice team, who are there to help you through every step of your treatment.

We’re able to offer safe, effective, and affordable teeth straightening solutions such as clear aligners or braces, often with access to finance repayment options to help spread the cost of treatment.

Does mydentist offer teeth whitening treatment?

Yes, mydentist does offer a range of teeth whitening solutions, from take home whitening kits and in chair treatment options.

If you started, completed or were considering teeth whitening as part of a course of treatment with Smile Direct Club, our practice teams would also be more than happy to discuss the solutions on offer to you – whether that is for teeth whitening or teeth straightening. Mydentist is not affiliated with Smile Direct Club, but our practice teams are available to provide you with guidance on how to book an appointment and get face-to-face support from a dentist to work out the best next steps and treatment plans for you. Alternatively, you can browse our treatment offering here.

FAQs – mydentist clear aligner patients

Will my treatment with mydentist be affected?

No, the announcement by Smile Direct Club has no impact at all on patients undergoing teeth straightening with mydentist.

We’re proud to be supporting more patients than ever in getting access to high-quality, affordable teeth straightening solutions.

If you have any questions about your treatment, please reach out directly to mydentist patient support using our online form or contact your local mydentist practice.