Of course it goes without saying that all your existing patients will be cared for to the same high standards as ever. Meanwhile, the strength and scale of being part of Europe’s largest dental corporate also ensures that you’ll attract more customers to your practice too. Practices that have been rebranded have seen huge increases in new patients registering; one practice has seen 102% increase since they were rebranded, and many ask if we are really an NHS practice.
Our private offering is as impressive. With a slightly different look and feel we are able to create a completely different atmosphere more tailored toward private patients, both in standalone private practices and mixed practices. We are expanding our private and specialist divisions, acquiring strategically targeted practices to compliment the current estate and provide a referral network. We understand that managing and running private dentistry is different to NHS dentistry which is why we have a dedicated and experienced team to develop and support this growth.
The mydentist brand though is about more than just how great our practices look, it’s about how we live and breathe our brand values and the experience we create for our customers. A smart looking practice won’t mean a thing if we don’t give our customers the best possible experience. By carrying out customer surveys, we understand what they want from their local dental practice.
Above all they want choice, access and great service. For example; we’re currently introducing an online appointment booking system to make things even easier and simpler for those patients that prefer to book this way.