Lost Wire or Ligature
Tiny rubber bands or small, fine wires, known as ligatures, hold the wire to the bracket. If a rubber or wire ligature is lost please contact us during normal working hours to arrange a repair.
Loose brackets or bands
If the braces have come loose in any way, you should contact us during normal working hours to arrange a repair.
A bracket is knocked off
Brackets are the parts of braces attached to teeth with a special adhesive. They are generally positioned in the centre of each tooth. The bracket can be knocked off if you have eaten one of those hard or crunchy foods orthodontic patients are instructed to avoid. Brackets can also be knocked off, if the mouth is struck whilst at play. We advise all patients to wear a protective mouth guards whilst playing sports.
If you have knocked a bracket off, you should contact us during normal working hours to arrange a repair.
Out of Hours Emergency Treatment
If you have a serious problem out of our normal working hours with your brace, a major breakage causing severe pain and discomfort please p contact us on 0208 303 6836 and listen to the message on our answer phone. Call the emergency number provided if first aid measures are unable to alleviate the pain.